Bellinger Privacy Notice

1. Introduction

We rely on recording personal information to facilitate supplying goods and services as part of our day to day business. Occasionally, we will use this data to keep our customers informed about our latest product news, marketing, and offers (where consent has been obtained).

We will always collect, process, share and store personal information for the following purposes:

• To perform a contract with our customers or to take steps to enter into a contract – for example for the purchase of a motor vehicle, or to provide a vehicle repair
• Where processing is necessary for compliance with a legal obligation – for example confirming a person’s identity when arranging a vehicle finance agreement or informing the DVLA of a vehicle registered keeper change
• Where there are legitimate interests pursued by us, or by a third party, and our customers – for example sending customers a MOT or service reminder

2. Collecting Personal Information We may collect, store and use the following kinds of personal information:

• information that you provide to us when registering with our website (including your email address);
• information that you provide to us when you purchase goods or services from us;
• information that you provide when completing your online profile (including your email address, name, gender, date of birth and any educational details and employment details you provide);
• information that you provide to us when signing up to any distribution lists to receive correspondence from us;
• information relating to any purchases you make of our goods or services, including any other transaction details made via any of our websites (including your address, telephone number and payment details)
• information we obtain via the means of telephone call recording
• information we obtain from a third party when you submit an enquiry, for example Vauxhall or AutoTrader

3. Using Personal Information Personal information we collect will be used for the purposes it was provided, including:

• Meet the terms of your order;
• enable your use of the services available by us and on our website;
• provide you goods or services including goods purchased through our website;
• provide you services including services purchased through our website;
• send statements, invoices, payment reminders and service/MOT reminders to you, and collect payments from you;
• send you our email newsletter, if you have requested it (you can inform us at any time if you no longer require the newsletter);
• provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);Disclosing Personal Information

4. We may be required to disclose personal information for the following reasons:

• We may disclose your personal information to any of our staff, agents, suppliers or subcontractors where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)
• We may disclose your personal information to any member of our group of companies where it would be reasonable to do so. (If consent is necessary to facilitate this sharing we will ensure it is obtained prior to processing)We may be legally obliged to disclose your personal information:
• to the extent that we are required to do so by law;
• in connection with any ongoing or prospective legal proceedings;
• to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
• to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information].
• Except as provided in this policy, we will not provide or sell your personal information to third parties.

5. Security of Personal Information

We will always take care of the personal information we collect, store and share:

• We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
• We will store all the personal data you provide on secure, encrypted servers and where a hard copy is kept, in secure storage. We will store this data for a minimum of 6 years.
• All data and details of financial transactions entered via our website will be protected by encryption technology.
• We will only share your personal data with third parties using encryption technology

6.Your Rights

You have the following rights when you give us your personal information:

• You may instruct us to provide you with any personal information we hold about you, and details about who we have shared your personal data with. You can do this via a Subject Access Request
• Upon receipt of such a request we will, after confirming identity, provide all relevant data we may hold to you in the most practical format unless otherwise stipulated and reasonably possible.
• We may withhold personal information that you request to the extent permitted by law.
• If you instruct is to no longer process your personal data, we will do so as quickly as possible.
• If you instruct us to destroy any/all of your personal data, we will do so as quickly as possible.
• If you instruct us to cease all processing for marketing purposes, we will do so as quickly as possible.
• The right to be informed
• The right of access
• The right to rectification
• The right to erasure
• The right to restrict processing
• The right to data portability
• The right to object; and
• The right not to be subject to automated decision-making including profiling

7. Cookies

We may use cookies when your visit our website:

In some cases, we may collect information about you that is not personally-identifiable. Examples of this type of information include your IP address, the type of Internet Browser you are using, the type of computer operating system you are using, and the domain name of the website from which you linked to our website or advertisement. This is statistical data about our users' browsing actions and patterns and does not identify any individual.

For the same reason as above, when you view our website we may store some information on your computer. This information will be in the form of a “Cookie” or similar file

8. ICO Registration

We are a Data Controller. You can find more information at the ICO:

M M Bellinger & Sons Ltd trading as Bellingers/Bellingers Didcot, registered office: Station Road, Grove, Wantage, OX12 0DH. Registered with the Information Commissioner’s Office No Z332353X

Tel: 01235 772255 Web: www.bellinger.co.uk

9. If You Change Your Mind

If you would like to exercise any of your rights mentioned above, or would like to amend your contact preferences, please write to: GDPR c/o Oliver Dimbylow, M M Bellinger & Sons Ltd, Station Road, Grove, Wantage, OX12 0DH. You can also contact us on 01235 772255 or sales@bellinger.co.uk.

10. If You Have a Complaint

In the event of a complaint, in the first instance you should write to: Oliver Dimbylow, M M Bellinger & Sons Ltd, Station Road, Grove, Wantage, OX12 0DH.